umbraco Forum » Misc » Misc » Multiple issues with Umbraco

Multiple issues with Umbraco Options
Previous Topic · Next Topic
mdubslaff
Posted: Monday, February 25, 2008 5:01:53 AM
Rank: Newbie

Joined: 2/25/2008
Posts: 1
Sorry for posting this questions in your public forum, but we are having problems receiving feedback on emails we are sending to support, so we are using this way of communication. We can continue discussing this issues via email. That would be no problem for us.
As we have already purchased the source code and the stats extension and running a time critical project using umbraco, your support would be very much appreciated.
To fasten the process I would be happy to provide you an admin login to our umbraco deployment, to check out the issues yourself.



Template

Why is it not possible to change the template of an existing page. There is the function <choose>, but the dropdown menu only allows you to choose the template that is already assigned to the site.

Different languages/character sets in the template

We tried to use different languages/ characters in the templates, like Chinese and Thai, but it is not displaying it properly. Using this in the content section is not a problem. Someone of the umbraco team already explained to me that there should be no issue, as there is some Chinese website already. Maybe you can explain more detailed what is necessary to make it work.

Root Page

We having the problem that the root page of umbraco, that is editable by clicking on the folder symbol in the tree view cannot be changed. All changes applied like changing the content or the assigned template, do not have any effect on the live site


Umbraco Stats

We deployed umbraco stats on our live system. The stats pages or showing fine, but even many content has been accessed there is no data in the stats. Please could you explain in more detail how to fix this issue. Someone told me before the problem could be in the web.config file, but we cannot find the issue there. Would it help you to send you the content of the web config file.

Extensions

Do you have a list of all extensions available for umbraco ? I read that some sites are using over 120 custom macros and would wonder if they are available for download, bit it as open source or as a commercial licence.


Freelancer

Do you know any person who could help us in developing certain macros for umbraco on a freelance base. You have a section in the website where you are planning to list development partners, but the section is still empty. We would be potentially interested in outsourcing certain parts of the macro development, if we could find a reliable partner.



This are the most pressing issues, but I would contact you concerning minor issues after solving this problems.
Hope to hear from you very soon.

Marc
marc@churchill-pryce.com
Back to top
 
neehouse
Posted: Monday, February 25, 2008 6:25:38 AM

Rank: Umbracoholic

Joined: 7/20/2006
Posts: 1,074
Location: Charleston, West Virginia, United States
Marc wrote:

Sorry for posting this questions in your public forum, but we are having problems receiving feedback on emails we are sending to support, so we are using this way of communication. We can continue discussing this issues via email. That would be no problem for us.
As we have already purchased the source code and the stats extension and running a time critical project using umbraco, your support would be very much appreciated.
To fasten the process I would be happy to provide you an admin login to our umbraco deployment, to check out the issues yourself.



Template

Why is it not possible to change the template of an existing page. There is the function <choose>, but the dropdown menu only allows you to choose the template that is already assigned to the site.

You must associate the templates you want the document type to use in the Settings > Document Type > Document Type you are trying to change. There will be a section that shows allowed templates.

Different languages/character sets in the template

We tried to use different languages/ characters in the templates, like Chinese and Thai, but it is not displaying it properly. Using this in the content section is not a problem. Someone of the umbraco team already explained to me that there should be no issue, as there is some Chinese website already. Maybe you can explain more detailed what is necessary to make it work.

Chinese should work in the templates. If your site is multilingual, you may want to utilize the dictionary for template based text changes.

Root Page

We having the problem that the root page of umbraco, that is editable by clicking on the folder symbol in the tree view cannot be changed. All changes applied like changing the content or the assigned template, do not have any effect on the live site

Could possibly be a permissions issue with the file system. However, if other changes are occurring, it is possible it is something else. May have to look at that one more closely.

Umbraco Stats

We deployed umbraco stats on our live system. The stats pages or showing fine, but even many content has been accessed there is no data in the stats. Please could you explain in more detail how to fix this issue. Someone told me before the problem could be in the web.config file, but we cannot find the issue there. Would it help you to send you the content of the web config file.

The web.config file has a setting that enables umbraco to log stats to the database. If the setting is set to true, then you should be getting data in the database. If you have data in the stat tables in the database, it is possible it is a connection issue in the stats setup.

Extensions

Do you have a list of all extensions available for umbraco ? I read that some sites are using over 120 custom macros and would wonder if they are available for download, bit it as open source or as a commercial licence.

Sadly, the list of extensions is not terribly vast. If you post to the forum, there are probably some people who can help you out there.

Freelancer

Do you know any person who could help us in developing certain macros for umbraco on a freelance base. You have a section in the website where you are planning to list development partners, but the section is still empty. We would be potentially interested in outsourcing certain parts of the macro development, if we could find a reliable partner.

Where are you based? Do you want local talent, or just someone rather familiar with umbraco. I know there are several people that would be willing to help.

This are the most pressing issues, but I would contact you concerning minor issues after solving this problems.
Hope to hear from you very soon.

Marc
marc@churchill-pryce.com



See bold inline comments.

Case

casey/at\neehouse/dot\com

• 2007/2008 MVP • 2008/2009 MVP • Certified • Licensing • Support • Development • Hosting •
Back to top
 
neehouse
Posted: Monday, February 25, 2008 6:26:39 AM

Rank: Umbracoholic

Joined: 7/20/2006
Posts: 1,074
Location: Charleston, West Virginia, United States
try this a bit differently....
Quote:

Sorry for posting this questions in your public forum, but we are having problems receiving feedback on emails we are sending to support, so we are using this way of communication. We can continue discussing this issues via email. That would be no problem for us.
As we have already purchased the source code and the stats extension and running a time critical project using umbraco, your support would be very much appreciated.
To fasten the process I would be happy to provide you an admin login to our umbraco deployment, to check out the issues yourself.



Template

Why is it not possible to change the template of an existing page. There is the function <choose>, but the dropdown menu only allows you to choose the template that is already assigned to the site.

You must associate the templates you want the document type to use in the Settings > Document Type > Document Type you are trying to change. There will be a section that shows allowed templates.

Different languages/character sets in the template

We tried to use different languages/ characters in the templates, like Chinese and Thai, but it is not displaying it properly. Using this in the content section is not a problem. Someone of the umbraco team already explained to me that there should be no issue, as there is some Chinese website already. Maybe you can explain more detailed what is necessary to make it work.

Chinese should work in the templates. If your site is multilingual, you may want to utilize the dictionary for template based text changes.

Root Page

We having the problem that the root page of umbraco, that is editable by clicking on the folder symbol in the tree view cannot be changed. All changes applied like changing the content or the assigned template, do not have any effect on the live site

Could possibly be a permissions issue with the file system. However, if other changes are occurring, it is possible it is something else. May have to look at that one more closely.

Umbraco Stats

We deployed umbraco stats on our live system. The stats pages or showing fine, but even many content has been accessed there is no data in the stats. Please could you explain in more detail how to fix this issue. Someone told me before the problem could be in the web.config file, but we cannot find the issue there. Would it help you to send you the content of the web config file.

The web.config file has a setting that enables umbraco to log stats to the database. If the setting is set to true, then you should be getting data in the database. If you have data in the stat tables in the database, it is possible it is a connection issue in the stats setup.

Extensions

Do you have a list of all extensions available for umbraco ? I read that some sites are using over 120 custom macros and would wonder if they are available for download, bit it as open source or as a commercial licence.

Sadly, the list of extensions is not terribly vast. If you post to the forum, there are probably some people who can help you out there.

Freelancer

Do you know any person who could help us in developing certain macros for umbraco on a freelance base. You have a section in the website where you are planning to list development partners, but the section is still empty. We would be potentially interested in outsourcing certain parts of the macro development, if we could find a reliable partner.

Where are you based? Do you want local talent, or just someone rather familiar with umbraco. I know there are several people that would be willing to help.

This are the most pressing issues, but I would contact you concerning minor issues after solving this problems.
Hope to hear from you very soon.

Marc
marc@churchill-pryce.com



See bold inline comments.

Case

casey/at\neehouse/dot\com


• 2007/2008 MVP • 2008/2009 MVP • Certified • Licensing • Support • Development • Hosting •
Back to top
 
hartvig
Posted: Monday, February 25, 2008 7:13:25 AM

Rank: Addict

Joined: 3/17/2008
Posts: 953
Location: Nyborg, Denmark
Just to verify:
- We have no record of any umbraco pro purchase from you (which is the product that qualify support). We do have record of a stats and commercial license purchase
- We have no record of any support mails from you at all in the ticket system (I've search by your name, email and company name

This might answer why you haven't got any feedback from us - you haven't mailed us with the issues above and you haven't bought a product that qualify for that support - and I'm posting this to assure others that the quality of the pro support is delivering what it promises and within the promised timeframe.

I'm a bit surprised to see your post more or less bad-mouthing products you haven't purchased and I'd appreciate if you could contact me at nh AT umbraco [.] dk for an explanation. I'm sure there's a misunderstanding, but it's extremely important for me that the community doesn't get a wrong assumption on our commitment to the pro product.

Kind regards,
Niels...
Jeeeez, did I really start this :-)
Back to top
 
Users browsing this topic
Guest

umbraco Forum » Misc » Misc » Multiple issues with Umbraco


You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.